Hi, my name is

Andrew.

Im learning cloud architecture and security.

I recently obtained my CCNA and am continuing education in networking, cloud, automation, and security.

About Me

I’m an IT professional with 6 years of experience in the industry. My career began as an IT Field Engineer for a small MSP teaching me priceless foundational IT knowledge. Since then, I have moved to management where I manage a team of IT Field Engineers for a large commercial general contracting firm. From the start of my career I’ve developed the most in my networking, project management, and leadership skills. I now spend my time continuing education in networking, cloud, automation, and security.

Here are a few technologies I've been working with recently:

GNS3
Packet Tracer
WireShark
VS Code
Meraki
Azure
SharePoint
GitHub

Work Experience

DPR Construction
Medicus IT
Refresh Consulting
Engineered Solutions

Southeast IT Field Engineer Lead - DPR Construction

Nov 2020 - Present

DPR Construction

I worked as an IT Field Engineer for 2 years before being promoted to management. Since Nov of 2022 I’ve managed a team of IT Field Engineers in the Southeast region of the US.

Oversee a team of (6-8) IT Field Engineers responsible for office and jobsite network infrastructure mobilizations.
Oversee the design, budget, procurement, deployment and maintenance of wired and wireless network projects using Cisco Meraki infrastructure.
Maintain site and procedural documentation using SharePoint and internal applications.
Track resource performance of direct reports to ensure service levels are met or exceeded.
Conduct biweekly check-ins with direct reports, track metrics, and set objectives and expectations.
Write and conduct annual review discussions with direct reports.
Coordinate with other IT leaders to ensure team objectives align with greater strategic goals.
Oversee recruiting via phone screens, interviews, and training.
Continuously contribute to improving and streamlining processes and workflows.

IT Field Engineer - Medicus IT

Jun 2019 - Nov 2020

Medicus IT

I worked as an IT Field Engineer for more than one year at Medicus IT.

Receive, triage, and resolve priority tickets and monitoring alerts via ConnectWise Manage/Automate.
Implement VLAN solutions to segment Voice, Data, and Guest WLAN traffic.
Create and maintain relevant documentation using IT Glue.
Install and configure local and off-site data backup solutions using Datto technologies.
Design and implement network topologies for new client sites and extend connectivity using both ISP-WAN circuits and Site-to-site VPN tunnels.
Configure and implement redundant and disaster recovery solutions such as ISP circuit load-balancing and failover.
Troubleshoot virtual host environments using VMware ESXi (vSphere) and Windows Hyper-V.
Hands-on configuration and on-site implementation of SonicWall, Cisco Meraki, and Aruba networking appliances.
Implement and support on-premise, and HaaS/SaaS/cloud-hosted, Windows Server services including Exchange, Active Directory, UAC GPO Management, Printer Deployment, DNS zones, DHCP scopes, and SMB File Sharing/Permissions.

IT Field Engineer Internship - Refresh Consulting

Jan - Apr 2019

Refresh Consulting

Exposure to multitude of systems, including Windows Server 2008-2016, Carbonite Backup systems, SpamTitan email filtering, UniFi switches and access points.
Travel to client sites with provided company vehicle and complete daily list of tickets with minimal supervision and remote escalations.
Troubleshoot workflow issues such as email, printing and scanning, Microsoft Office, and desktop configurations.
Check (and configure if necessary) local-backups using Carbonite.
Perform regular hardware repairs and upgrades (RAM, GPU, Hard drive, etc.).

Foundation Repair Foreman - Engineered Solutions

Jan 2017 - Jan 2018

Engineered Solutions

Worked on 2-3 man crews repairing residential foundation and installing waterproofing systems.
Full operation of laser leveling transit, jackhammers, grout/concrete pumps, forklifts, large box trucks, and all required power tools for completion of the job.
Encapsulate and water-proof crawlspaces and basements with vapor barrier and sump-pump systems for water redirection.